Refund policy

We accept returns on most items within 15 days of delivery. To qualify for a return, the item must be in the same condition as when it was received. Items must be unworn, unused, unwashed, and include any original tags and packaging (when applicable). Returned items must also be free of odors, stains, damage, or any other signs of wear.

Please review all item descriptions, sizing information, and photos carefully before placing your order. Buyers are responsible for return shipping costs unless an item arrives damaged, defective, or significantly different from its description. Original shipping charges are non-refundable.

The following items are not eligible for return: final sale or clearance items, helmets, non-current items, personalized or custom-made products, undergarments or other hygiene-related apparel, last in stock items, used or worn items, and any item returned in a condition different from how it was originally received.

Once your return has been received and inspected, eligible refunds will be issued to your original payment method within 3–5 business days.

At this time, we do not offer direct exchanges. If you need a different size or item, please return your eligible item and place a new order.

We reserve the right to refuse any return that does not meet the requirements of this policy. Please note that all shipping charges are non-refundable and will not be credited as part of a return or exchange.

Questions About Our Policies

If you are unable to read, access, or understand any of the policies provided by Wright Way Trailers, please contact us before completing your purchase. Our team will be happy to explain our policies, answer your questions, and help ensure you understand the terms and conditions that apply to your order.

By proceeding with your purchase, you acknowledge that you have had the opportunity to review our policies or request assistance from Wright Way Trailers if clarification was needed.